Questions? Email us at firstname.lastname@example.org and we’ll be happy to help!
If you have MS Office installed: check that you have the latest version of PowerPoint installed.
➜ On Mac, go to Help > Check for Updates
➜ On PC, go to File > Account > Office Updates > Update Now
IMPORTANT: You must have the “DESKTOP” version of PowerPoint installed on your computer. You will not be able to use the “WEB APP” version with your templates. If you do not have Microsoft 365 installed: go to www.microsoft.com, click on Microsoft 365, choose the right plan for you and follow the instructions to install your software.
If you run into any issues installing your fonts, click these buttons for some helpful troubleshooting instructions:
Before installing your fonts, make sure that you close ALL Office applications on your computer.
In your “Download Links” PDF file, scroll to page 5 to browse the different color options. Choose the color palette you want to download your files in.
If you’ve purchased one of our Premium Color Palettes, it does not matter which color you download your templates in as you will be changing the color theme, so you can simply download them in the signature color.
This quick training will show you best practices and handy tricks that will help you make the best of your templates, save time and use your files efficiently. We highly encourage you to take a few minutes to watch this training! It’s 100% worth it!
For more tips, tricks and tutorials, visit your Knowledge Base and browse our extensive library of video tutorials to help you learn how to use your assets and what you can do with them!
Visit your Color Installation Guide and browse our video tutorials to help you install and apply your NEW color palette!
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